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	Replies: 4 - Pages: 1 - Last Post: Aug 26, 2009 10:16 PM by: vserverdude	Threads: [ Previous \| Next ]

Vladislav

Posts: 2
Registered: 6/4/09

About Self Service
Posted: Jun 4, 2009 5:50 AM

Hi!

Could you tell me briefly what is Self Service?

How can I use it and which benefits can get?

pegasovich

Posts: 9
Registered: 5/14/09

Re: About Self Service
Posted: Jun 4, 2009 6:45 AM

in response to: Vladislav

The Self-Service feature simplifies and automates the process of providing virtual machines for their users.

Self -Service Templates are based on “golden” virtual machines (“Golden VMs”). In order to consider a virtual machine as a “golden”, the following requirements should be met:
- The virtual machine should have either Windows 2000, or Windows XP, or Windows 2003 Server operating system already installed.

- The virtual machine should have static IP address.
- VMware ESX and VMware vCenter “golden” virtual machines must have the latest version of the VMware Tools installed.
First of all a vControl Administrator should create a Self-Service Template or a pool of several templates. This task is accomplished in the Add Golden VM Template wizard.

After the pool of VM Templates is ready, vControl Administrator should send User a linkto access Public Self-Service area. User, in his/her turn, shouldfollow the link and select the necessary Self-Service Template. Then,User will be able to customize a few settings such as size of RAM,number of VMs to be requested, and etc. Finally, User will need togenerate the request.

After the request is generated and sent, it appears in the administration area of vControl. AvControl Administrator will review the request and then will decideeither to accept or reject it. If vControl Administrator decides toaccept the request, he/she may specify additional VM and operatingsystem parameters.
After the request is accepted and a new VM or VMs are created, the User will be notified about this. Then user may use created VM/VMs.

Vladislav

Posts: 2
Registered: 6/4/09

Re: About Self Service
Posted: Jun 4, 2009 7:30 AM

in response to: pegasovich

Thanks for the quick and clear answer.

I've downloaded VControl and want to play with this interesting feature little bit.

Tell me please the steps which I need to perform like Administrator and then like a User of Self Service.

pegasovich

Posts: 9
Registered: 5/14/09

Re: About Self Service
Posted: Jun 5, 2009 2:56 AM

in response to: Vladislav

Administrator(creating a Self-Service Template):
1. Make sure that VControl successfully installed and resources synchronized.
2. Make sure that Golden VM is available on the server, i.e. ESX(i) (requirements described above)
3. Go to Self Service -> Manage Template Configurations -> Click the Add button and choose VMware ESX item. Add VMware ESX golden VM template wizard should be displayed.
4. Enter some info in the Template Info pane and click the Next button. (Make sure that Show this template in the public Self-Service interface is check box is selected.)
5. Select Golden VM(mentioned in step2) in the Golden VM Pane and click the OK button.
6. Enter the static IP address of Golden VM in the VM IP: field
7. Enter domain name if Domain credentials will be entered in Golden VM pane.
8. Enter the User name and password that already exist to connect to Golden VM in the future.
9. Set Hardware configuration of new created VM/VMs in the Default HW configuration.
10. Set DHCP or enter manual network options of new created VM/VMs in the Default network options pane.
11. Choose workgroup or domain settings will be applied for new created VM/VMs.
12. Enter OS serial number and password for local administrator and click the Finish button.
13. Click Public Self-Service button make sure that Template name and public template name displayed and then send the link to the Public Self-Service content to the User.

User:
1. Open the Public Self-Service content using the link send by Administrator.
2. Click the Template.
3. Choose VM quality, Memory Size, CPU count, Networks, may type any Comment. (Note that this configuration may be changed in the Request Approval Wizard.)Click on the Get it button.
4. Enter the Full Name, Department (note that this info will be used for creating Computer Name for new VM/VMs that also may be changed in the Request approval dialog), e-mail address (used for: ergerAfter the request is accepted and a new VM or VMs are created, the User will be notified about this. In case vControl Administrator rejects the request, the User will be notified about this as well.) and phone number.
5. Click on the Done button to finish creating request.
6. Request should appear in the Self-Service pane.

Administrator:
0. Make sure that email processing configured properly. (Configuration-> Settings->e-mail processing setup)
1. make sure that request appears in the Self-Service pane.
2. Select the request by clicking on it.
3. Click on the Approve button to open the Request Approval wizard.
4. Go throw wizard and make sure that configuration setting is correct. For example user may choose 128 CPU but selected server supports only 2 CPU. In this case CPU settings will be changed to 2 CPU in the Request Approval Wizard. And new created VM/VMs will be configured correctly. (this changes of configurations will be send by emal to USER)
5. Click the finish button.

vserverdude

Posts: 1
Registered: 8/26/09

Re: About Self Service
Posted: Aug 26, 2009 10:16 PM

in response to: Vladislav

Make sure you check out the new self-service tool for VMware from newScale - just announced in August

It's available for download as a free trial at www.newscale.com/vmware

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